Refund and Returns Policy

Return Policy

✅ Product Return Terms and Timeframe:

If your delivered product is damaged, defective, incorrect or incomplete, then request a return from the EDAYBDAY app or website.

For EDAYBDAY products: Return requests must be made within 7 days of delivery.

✅ Warranty Information:

If the return period has passed or if a problem occurs with the electronic device or mobile phone after use, check whether the product is covered by the seller’s and brand’s warranty.

For details regarding warranty claims, please see our warranty policy.

✅ Return Policy for Special Categories:

For details, please see the list of return policies by category.

📌 Valid Return Reasons:

✅ Product Damaged:

The product is damaged, broken or unusable.

✅ Product Defective:

Does not switch on or has any other technical problem.
✅ Incomplete product:

Some parts are missing or missing required items.

✅ Wrong product:

Wrong model, color, or size delivered.

Wrong or counterfeit brand product received.

Expired product delivered.

✅ Product description or photo mismatch:

Actual product differs from the photo in the advertisement.

✅ Product does not fit:

Product does not fit according to the size ordered.

⚠️ Important:

Request a return within the appropriate time frame.

The product must be returned with the original packaging and all accessories.

Certain products such as personal care, underwear, software, digital gift cards, etc. are not covered by the return policy.

Refund Policy

Issuing a refund
1. The processing time for your refund depends on the type of refund and payment method.
2. The refund period begins when EDAYBDAY completes the refund process according to your refund type.
3. The refund amount will include the product price and shipping fees.